National helplines
Lifeline – 0800 543 354 or (09) 5222 999 within Auckland
Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
Healthline – 0800 611 116
General helplines for children and young people
Youthline – 0800 376 633, free text 234 or email talk@youthline.co.nz or online chat
thelowdown.co.nz – or email team@thelowdown.co.nz or free text 5626
What's Up – 0800 942 8787 (for 5–18 year olds). Phone counselling is available Monday to Friday, 1pm–10pm and weekends, 3pm–10pm. Online chat is available 7pm–10pm daily.
Kidsline – 0800 54 37 54 (0800 kidsline) for young people up to 18 years of age. Open 24/7.
Other specialist helplines
Anxiety phone line – 0800 269 4389 (0800 ANXIETY)
Depression Helpline – 0800 111 757 or free text 4202 (to talk to a trained counsellor about how you are feeling or to ask any questions)
www.depression.org.nz – includes The Journal online help service
Alcohol and Drug Helpline – 0800 787 797 or online chat
Quit Line – 0800 778 778 smoking cessation help
Gambling Helpline – 0800 654 655
Are You OK – 0800 456 450 family violence helpline
Shine – 0508 744 633 confidential domestic abuse helpline
How to find a GP or a mental health professional
Early Intervention in Psychosis teams across New Zealand
Warms
Free peer support services for people experiencing mental health issues or those supporting them
- Canterbury and West Coast – 03 379 8415 / 0800 899 276 (1pm to midnight, 7 nights)
- Wellington – 0800 200 207 (7pm–1am, Tuesday to Sunday)
- Auckland Central – 0508 927 654 or 0508 WARMLINE (8pm to midnight, 7 nights)